Shipping policy

DELIVERY

We offer the following delivery options but please note that during sale periods and promotions delivery may take longer than usual and our express delivery options may not be available.

UK DELIVERY GUARANTEED NEXT DAY DELIVERY £15

Orders must be placed before 1pm Monday – Friday (excluding bank holidays). If you order before 1pm on Friday, you will receive your order the following Monday. Orders placed during the weekend or on a Bank Holiday will be processed the following working day.

STANDARD UK DELIVERY 

Orders under £100: £5
Orders £100-£500: £8
Orders over £500: £12
3-5 working days.

All UK deliveries will be sent via Royal Mail and will require a signature on delivery.

All delivery times are subject to product availability and credit card authorisation. Please note that we aim to dispatch all orders within 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

INTERNATIONAL DELIVERY

We offer a standard shipping service for international delivery. Customers are not charged UK VAT on international orders, but they are solely responsible for any applicable import duties and taxes.  International orders may be subject to delays due to custom checks. 

EU: £20 

REST OF THE WORLD: £35

Please note that any duty and taxes incurred in the country of destination are the sole responsibility of the customer. For orders outside the UK, the service is tracked and will require a signature on delivery.

NOTIFICATION OF SHIPPING
Once we have dispatched your order, we will send you an email notifying you of this. This will be our acceptance of your order, and this completes the contract between you and us. This will apply regardless of whether, for reasons out of our control, you have not received that email. If we have informed you that your order hasn't been accepted or if you have cancelled your order in accordance with the returns policy, we will not dispatch your goods.
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest time possible.